Privacy Policy
Incorporated under the Companies Act, 1956 ( No.1 of 1956 ) and that the company is
private limited. Uses and protects any information that you give us when You use this
website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide
certain information by which You can be identified when using this website, then You can
be assured that it will only be used in accordance with this privacy statement. We may
change this policy from time to time by updating this page. You should check this page from
time to time to ensure that you are happy with any changes.
Customer Data retention/deletion
Vrudam Hospital Institute of Medical Science will initiate permanent deletion of all customer data in case of account
suspension as per the request of customer or as per company’s policies. However,
customer data can be retained by the company as per the permissible limit of law for cases
that requires application of company’s policies and for dispute resolution. The customer is
hereby liable to permit data retention within the scope of policies as permitted by the law.
Customer Data Authenticity
The authenticity of data provided by the customer for the use of portal is treated as
accurate unless and until the customer updates the information by communicating
through electronic mail to the company. The company is liable to only modify/ update the
customer data if requested by the customer through electronic mail.
Confidentiality
The customer is liable to choose and set a strong password/ passcode while registering for
the portal and is fully accountable for maintaining password confidentiality always.
Vrudam Hospital Institute of Medical Science, as per the scope permitted by law, holds all the rights to access and
share the customer information provided for portal registration.
Data Security
Vrudam Hospital Institute of Medical Science is liable to secure and protect customer’s legal & financial information
with adequate security and privacy levels as per the Information Technology Act, 2000 and
other governing policies.
Vrudam Hospital Institute of Medical Science holds the right to update/ modify the SLA about the use of portal
anytime without providing any prior notice to the customer. However, there being any
changes in the privacy policy that directly affects customer’s rights or terms of usage shall
be communicated on electronic mail. The customer is liable to stay updated with the
company policies as per the modifications made on the uploaded policies on company’s
website.
Usage Monitoring
Vrudam Hospital Institute of Medical Science holds the right to record the customer usage details like the time
duration of portal usage, frequency of use, storage amount utilized etc as per the
regulations governed by law to make constant integrations in our services and for service
enhancement.
Use of Cookies
Vrudam Hospital Institute of Medical Science makes use of cookies both of temporary and permanent nature for data
handling on website and portal. The temporary cookies are deleted from customer’s
system after every session. The customer can choose to stay signed in with the login
credentials wherein a permanent cookie will be installed on the customer’s system and the
customer will no longer require to sign in every time he wishes to login.
External Links
Vrudam Hospital Institute of Medical Science uses external links on website. Customers should visit the external links
only after adequate identification of potential security threats. Vrudam Hospital Institute of Medical Science holds no
responsibility on the data captured, used, modified by external/ third party links under any
circumstances possible. The customer should be aware of the potential security concerns
before clicking on any external links.
Information Security
Vrudam Hospital Institute of Medical Science ensures adequate security levels for data collection/processing on our
web platform both virtually and physically to provide protection against unauthorized
access of any information pertaining to customer. The employees of Vrudam Hospital Institute of Medical Science are
provided restricted access to customer data only pertaining to the relevance of role and
task management.
Blog
Vrudam Hospital Institute of Medical Science provides users and third party visitors to view and comment on our blog
and indulges in discussion in open forums. Personal information like mail and contact
details may be required for user registration. However, since the blog and discussion
forums are public in accessibility, the customer is advised to share any personal
information only after keeping in mind the public nature of the platform. Vrudam Hospital Institute of Medical Science
holds no responsibility regarding misuse and alteration of information shared publicly on
our blog.
Vrudam Hospital Institute of Medical Science also makes use of third party widgets like Facebook, twitter and
Instagram which allows customers or normal profile visitors to post, like, comment and
interact on our social platforms. Use of these widgets may result in addition of more
cookies and IP capturing to ensure proper functionality of the widget.
Customer’s Data sharing
Vrudam Hospital Institute of Medical Science shares customer data with telecom operators for reasons concerning
connectivity and undisrupted routing mechanisms. The template verification scheme
works on the model of template approval as per the standards set by the Telecom
Regulatory Authority of India. All the SMS templates must be in accordance with TRAI
regulations failing with might result in template disapproval from our service end.
Dispute Resolution
In case of any dispute in terms of services or SLA, the customers are required to get in
touch with our support team on (Company Mail) for complaints and quick resolutions. If
any dispute requiring legal resolution is raised will be resolved as per the regulations of
governing law and jurisdiction.